Your frontline sees what’s working, what customers what, and what needs to change. We capture those insights so you can act on them.
Trusted by forward-thinking operations teams
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Your best business intelligence is trapped in offline conversations.
Arbor’s AI system captures and analyzes these insights at scale, straight from the people closest to your operations.
"The lighting in the back left is too dim. Customers skip that whole section and that’s where we put our highest margin items."
"The conveyor belt stutters every time we hit 85% capacity because the sensor cable gets loose - we just bang it with a wrench and keep going."
"Weekend shoppers always ask for help in the electronics section, but we only have one person working, so they leave without buying."
"Every Tuesday we fall behind schedule because the delivery truck blocks the loading dock. We can’t get our forklifts out until he moves."
No more rigid surveys. Use AI to power conversations that feel human. No typing, no multiple choice. Just conversations.
Do you feel your shift schedule is
well-communicated?
Don’t settle for an incomplete picture. Pull in data from your existing systems. Layer quantitative with qualitative to surface what matters.
Skip the expensive consultants. Analyze thousands of conversations to surface actionable insights. Get strategic recommendations from your workforce.
Top Operational Insights This Quarter:
Shift Handoff Efficiency (27%): Unclear shift change communication led to delays, duplicate work, and missed incidents.
Equipment Downtime & Maintenance (24%): Slow maintenance response and poor issue tracking disrupted production and increased workarounds.
Safety Protocols & Hazards (21%): Gaps in safety practices and hazard reporting, often due to outdated info and low accountability.
Transform feedback into executive-ready dashboards. Spot patterns, track sentiment, measure impact. No digging through spreadsheets.
Here’s how frontline logistics concerns stacked up this quarter:
"With 200 sites, I felt like I was always flying blind on operational issues. Now I can see what's actually happening on the ground - the bottlenecks and shortcuts I'd never catch otherwise."
VP Ops, Transportation
"We were manually running surveys and internal interviews but it would take 80+ hours to read through everything. Arbor makes it possible to get insights instantly."
Fortune 500 Manufacturer
"Our drivers are the heart of our organization. Arbor helps us hear from them at scale and make better decisions about our operations."
Director of Operations, Transportation
"Arbor makes it possible to identify operational issues without spending 30 hours a month visiting each site in person. We're finding improvements we never knew existed."
President, Retail Chain
"Arbor helped us figure out why people weren't showing up for work. We just had to ask them."
CEO, CPG Brand
"We get 3x higher participation and better insights than our old surveys and consulting projects."
CFO, Manufacturer
SOC 2 Type 2 Certified
Bank-grade data security and regular third-party audits validate our robust security controls
24/7 Security Monitoring
Continuous threat detection and automated security checks protect your data around the clock
Global Privacy Standards
GDPR, CCPA, and additional compliance frameworks ensure data protection across borders
How do employees and customers actually take these interviews?
Can feedback be made truly anonymous?
How does the AI know what questions to ask our employees?
How does this compare to traditional surveys?
What kind of insights can we expect to get?
How does pricing work?
I grew up in Texas working in my family’s restaurants. This experience taught me that the people on the frontline know where the problems are and what the solutions should be. They know what customers want, what’s actually working, and what needs to change. They have the answers that drive bottom-line impact. You just have to listen.I grew up in Texas working in my family's restaurants. This experience taught me that the people doing the work don't just know where the problems are — they know the solutions, the workarounds, and the insights that can drive real bottom-line impact. You just have to listen.
We built Arbor to turn voices into business decisions. We’re passionate about bringing the power of AI to the foundational industries that keep our world running and the leaders who are ready to listen to their teams in entirely new ways.
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